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  • So when you walk in somewhere and your first impression is a customer asking for a refund, you have to ask why. he told me they were out of certain breads, certain pastas and couldnt make some of his dishes...hmmmm So Monique asked me from 10' away if she could help me there, I asked her to join me in front of the display case so I could ask a few questions, it was obvious she was miffed, so I didn't ask, I just ordered two instead of 6 items...they lost that sale. While packing them she slammed things around, slammed them in the bag and turned around and said, 'here you go'...no thank you, nothing... It's pretty clear Monique isn't cut out for the service industry. If I were manager, I'd be helping her today...she'd be looking for a new job
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