I have had a great experience here. Ive been going to EWC since March 2011 and I have had several different services with several different waxers. All have exceeded my expectations. The front desk has been friendly and helpful, the waxers I have seen have all been professional and good at what they do. The store is clean and modern. My favorite service is the brazilian. Audra has made is as pain free as possible and not awkward at all. They have great prices as well!