I've only eaten one thing from The Pretzel Shop, so my review should be taken with that in mind.
I had the cinnamon sugar pretzel bites. They were the best pretzel-related anything I've ever eaten. Sweet but not too sweet with hint of salt. And bite sized! I tried it with the icing dip, but that made it a bit too sweet for my personal tastes (but it was still good).
My only reason for giving 4 instead of 5 stars is really arbitrary (and I wish I could give half stars because it's really not worth a full star point deduction). They only take cash. I never carry cash and generally hate having it. But, they have an ATM in the store. This ATM only allows a minimum withdrawal of $20, though. And I paid a little under $3 for my food. Come with cash.