I approached Proper Guard after a competitively bid process with two other providers. While I am technically savvy, the prospect of moving to a security camera setup was new territory. My initial goal was to have a system that was integrated with my Cox Home Security system. After extensive conversations with Cox, there was not robust solution that met my needs. After an initial quote with Lucas at Proper Guard, followed by an onsite survey I was ready to move forward. I had additional question relating to IP vs COAX for cameras and other basic questions. In all cases Lucas was available and responsive to my inquiries.
During installation Lucas was creative about 3 vs 4 camera installations, I eventually chose 4 and am very happy with the results and capabilities.
The installation was done professionally and with proper care by Charles who is an eclectic man with excellent attention to detail and thoughtfulness on where to place and adjust the cameras.
The flexibility of the DVR and camera software was demonstrated extensively for my wife and I (almost 2 hours) - we installed the IC Realtime software on our PCs, and also corresponding apps on our Apple iOS and Android devices. All was seamless and of high quality, accompanied by Lucas's insights.
I recommend Proper Guard without reservation for any camera or DVR installation. Pricing was very competitive with market prices / minimal mark-up on DVR and cameras, much different that others that bid.