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  • So I dug up an old business card from a woman who works at JR. I was really impressed by the eyebrow wax service she gave me. She was so experienced that she raised her prices since the last time I saw her. I scheduled an eyebrow wax with the same woman, hoping for the same amazing service I've received in the past. I was very sad to learn the hard way that things are much different now. I checked in 10 minutes early and waited on the couch with a fresh glass of water. Despite being 10 minutes early, my waxer was 10 minutes late. Upon leaving my glass of water, I noticed last minute that I was drinking out of a dirty glass. The glass had lipstick marks on the rim of the previous woman (or fashionably fierce man) who used the glass. I was grossed out. My waxer seemed to be speaking to me in hyper-speed. Asking me what I'm doing with my life, what i'm doing back in the area, etc...which is nice of her to ask, but it felt rushed and it seemed like she was only asking to convince me that she's making a connection in the 7 minutes it took from the lobby to wax to car. The eyebrow wax itself wasn't the most beautiful arch like she gave me last time, and when i got home, I discovered they were uneven. One side was thicker than the other. Yes, yes, I know I get to look into a mirror when I'm done at the salon, but the woman was so quick and direct that I felt like I didn't have time to really look at the service. I felt I needed to get in, get waxed and get out so she could get to her next appointment. I'll NEVER go back to John Robert's again. The overall experience was terrible and not worth the $20 + tip when I could get the same service, done with more TLC somewhere else. I drank out of a dirty glass and I feel like they squeezed me in between two appointments to squeeze my money from my wallet into their pockets.
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