I had a pretty good experience in comparison to some of the reviews I see here. I went in, they did a credit check, approved me for the money, then I did a walk around with one of the agents, he was pretty pushy & I did feel a little pressured to just get stuff but I made my decisions and left with an order of all of the furniture that I wanted. The deliverers came the next day with my ottoman, kitchen table, dresser/mirror & bed set. Everything is beautiful. One thing I can say is that they're very thirsty. Both the guy who assisted me, his manager, the deliverers & their manager (who THEY randomly called during the appt to have me talk to for some reason) all practically begged me to give them a 5 star rating when I got the survey. It was kind of annoying but all in all, Conn's served their purpose & I'm happy with my purchases.