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  • I can't believe I'm just getting around to writing this review 2 years after I bought my home from these....Lets call them charlatans. If I could give this company anything less than one star I would but alas Yelp only allows one star minimums. Where to start. We looked these guys up when we were looking for a new home in Airdrie. Their houses looked nice both inside and out and hell.. the sales center was very helpful. That's where my good graces end. Their houses are of not very good quality and it's quite apparent once you move in. They cut corners on building materials and when you ask about a particular issue they tell you it's normal. I've had several headaches over the last 2 years asking them to complete stuff that should have been completed 30 days after I moved in. Their sales staff lied through their teeth at me and when I filled out their review survey and gave them a not so glowing review they asked me to retract the statement as "they did a great job in accommodating us" I did not feel accommodated at all, They promised to replace the hardwood flooring in my kitchen after it was scratched during the move in which was within 30 days and the guy they sent was rude and complained about me and my family the entire time he was in my home saying that we were "a hard customer to deal with" Apparently they gossip too since the entire warranty staff knew us when we hadn't been to warranty before. Furthermore, we had inquired about the floor which initially did not seem stable and shook a LOT when walked upon. Now I'm no builder but I don't think a floor should shake at least not to the level ours did. They told us that was normal. We had a friend come in who works for another builder and he inspected the house and told us that while it was up to code, it was just barely meeting the minimum, go figure. That doesn't actually surprise me though since our house went up in a little under 4 months. Finally they seem to recycle building staff and crews quite frequently. None of the people who built my home who were the only bright spot in the entire process work for them anymore. Luckily they live in my area and have made some pretty disparaging comments towards Mattamy as the reason they quit. Save your money and do your research on builders before you spend your hard earned cash. I will never recommend this company or buy from them again.
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