I've been going to this salon for approximately 6 years and there hasn't been a time that I haven't been satisfied! I've had some bad experiences in the past at other nail salons and Hugh, Rose, and Tu were so welcoming...Hugh has done mine and my daughter's nails for most of those 6 years. Rose and Tu have done pedis for us. They are all wonderful ppl! The service is outstanding and you feel like it's one big family with these three! (They make their clients feel a part of the family, as well! )Hugh is such a considerate, honest person! He aims to please, as do Rose and Tu...Wonderful service---awesome people!