This is a truly "special hotel". I have booked hundreds of hotels in US. This hotel is the "only one" that will charge you extra $16 service fees when you checked out. You booked from priceline.com and paid tax and fees on the website. When you check out from the hotel, the hotel will charge you extra $16/room/night for shuttle service and internet no matter whether you used these service or not. This is truly outrageous since when I checked in, the agent didn't even inform of this hidden charge and I didn't even use their internet. So, guests be aware of this crappy hotel.....