I had my iPad Air replaced after the screen was shattered. I dropped my iPad off at 6:50pm, right before closing and they had it ready the next day at 3pm. I advised that I was in no rush, otherwise it's a two hour turnaround. Ron, I believe performed the repair, was very courteous and advised us of the 30 day warranty. Overall, very happy with the screen, the service, and the price. Will update after a bit of iPad usage.