We have a very small closet with a single bar and shelf. When I saw a Groupon for a basic closet system, I jumped on it. The designer came out to make measurements and draw out the plan. He was professional and friendly and didn't attempt to upsell (something that I really appreciated).
The installer came out a few days later to tear down our existing bar and shelf and patched up the wall with some spackle. He then put in the new system which looks great and has maximized our storage.
MY COMPLAINT: I wish someone would have recommended that we tear everything out and spackle and paint before the installation. I hadn't thought of this and it was never mentioned. Now we are left with nice new shelves that are surrounded by very obvious large patches of spackle. I feel that this is a detail that deserved some attention.