It's currently 12:35p. I'm sitting in the lounge as I type this. I was quoted a 45 minute wait for an oil change, with 2 cars ahead of me. Sweet! That brings my rating back to 5 stars, as it dropped to 4 as soon as I drove in.
When you first drive into the lot, you have to go through the sales. There were about 4 salesmen outside waiting. One signals me to park, I roll my window down instead and ask to be directed to servicing. The guy says "cmon, you don't want a newer car?? What year is this??" My car is only 3 years old, so I give him a death stare for about 5 seconds and replied "I don't need a new car. I need an oil change." Then he directs me. Make a left, then another left.
At 1:10p my car was ready! And my car got a quick car wash! Love it!