I used to love this place - great food, pleasant staff; however, yesterday I had a very disappointing experience. I purchased a pizza (very good) and a salad (not very good). The salad lettuce turned brown and I don't care for stale salads. I called them and the next day (today) I returned the salad and told them we could not eat salad with our dinner last night. Quite irritating to have to return the salad and not have it for dinner. The employee handed us a new salad. No offer of refund, no offer for anything to compensate us for our inconvenience or their error. The gentleman at the counter said if I give you a free salad, I would get fired. Interesting - I don't believe it. When I mentioned common sense, I felt like I was talking to a wall. His blank attitude made me think that he's so glad to get me out of that store. He won't have to worry. I'm gone.