I'm a faithful Idolizer. I refuse to let anyone else touch my brows. I've never had a bad experience and would recommend them to anyone! The shop is always clean and inviting. A couple of years ago, I regularly saw Julie to wax my legs and she was like my friend in my head! Today I saw Bhumi and she had my brows on point! I was in and out within 10 mins. Even if there's a wait, they are quick and get you in and out. I would encourage anyone considering threading to try it. It's not painless but it's just about as painful as waxing your brows but way more sanitary and you don't tub the risk of getting burned.