Hmm, contrary to all the reviews.. I think they're just fine. Yes, the service isn't the best and fluctuates from time to time.. But there hasn't been a problem with me whenever I go. It depends on the lady, I think. There's a lady by the name Sarah (if I'm not wrong). She is super friendly and very willing to help you. The food was good and not like what some reviews says. Steak was fresh, but I got medium and not medium rare.. A little disappointed with that but overall a very good experience for coming here the.. 5th time? I always come with family, so maybe they're cool with my family, hence the decent to good service.