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| - 3.5 stars for food and 1 star for service. Their smoked brisket really is melt-in-your mouth smooth and pulled tenderly with love. Tossed in a generous pour of Carolina Jack Daniels BBQ sauce, it's tangy, just slightly sweet and smoky. Their buns are also very soft and fluffy - a nice contrast.
The only flaw was that there was a bit too much sauce (and I love lots of sauce), and the crispy onions straws that were on top had become completely soggy by the time my food arrived. Maybe it was the amount of sauce or it sat at the pass too long. The brisket far made up for any losses. Without a side, it wasn't a lot of food. I'd love the brisket just on a plate, but the brisket meal is $18 and sounds like ridiculous amount of food. My friend had the chicken tacos, and I found them surprisingly bland, even though it says on the menu that they are "spicy." Unlike the brisket this needed more sauce, more seasoning and a more flavourful pico de gallo (missing cilantro and jalapenos).
Now for the service: My friend arrived at 9:15pm on a Saturday and barely got the last table for two. I came in at 9:30pm after a long bike ride. My friend hadn't even been offered water and it was 9;45 before we even SAW a waitress, who came practically running by us to a table that had come in later, completely ignoring us. I finally said something to me friend and the waitress turned and gave me a dirty look and said "what?" so then I told her, "it was nothing, just that we have been waiting for half an hour." She then did come over and take our order, and she apologized but passed the blame onto her boss, saying he'd told her to go to the other table. Who knows? The place is long and crowded. It took the food another 30 minutes to show up (which is long when everything is pre-cooked). So, service could definitely use improvement.
Also, the drinks were very pricey, with the cheapest pints at $8 plus tax, and bad wines starting at $10. I also think it would be nice if they made a smaller platter for smaller groups. Maybe just have the three basics: Brisket, pulled pork and smoked meat, with just some small buns or bread and mustard on the side. Also, I think cornbread is a necessary addition to the menu, as they are big on their smoky ribs and they go hand-in-hand (or mouth in mouth... mmm).
I think my next visit might just be for dessert since the menus boasts fresh, mini, sugar and cinnamon donuts and mouth-watering milkshakes - none of which I had the chance to try.
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