I'm visiting family in Charlotte this week so I went here 2 days ago based on the good reviews & location. Parking was easy unlike the Arboretum down the street (and most areas in this city it seems) The strip mall the place is in is a little dingy. The salon itself is clean, minimal, and relaxing. (unlike the bar next to it I was at the night before). Andy did a great job on my mani/pedi and was easy to talk to. My nails look better than after a visit here than to my usual salons in Seattle. if I lived here, this would be my regular spot.