Have taken my car to this Freddy's about 4 times and have had a horrible experience every time. Most of the time it's the guys drying the car have done a HORRIBLE job. Today, however, topped the cake. The rail on the inside of the car wash came off the tracks because of bad placement or the size of the car. My poor little car was behind it in the line...needles to say my car started hitting the back of the truck and an SUV came in behind it and started hitting my car from the back. Nobody was watching the machine and we had to finally get somebody to shut it off, while my husband was trying to find somebody to shut down the machine other employees were walking around and heard what was happening and just laughed. Freddy's only told us about the incident and my husband told the other two owners what had happened. They are filling a damage report so let's see if my car gets fixed...front bumper and back bumper damage!!! Needless to say I won't be going back to this Freddy's ever again...they are more HORRIBLE than fabulous!