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  • I had an appointment, they suggested I arrive 15 min early to fill out paperwork. I arrived there 20 minutes early. They were an hour and a half late getting me back for my appointment. When I checked in with the front office girl she seemed very confused and unable to locate my appointment and had to ask someone else about it. After sitting for an hour I re approached the same receptionist who again, could not find my appointment and acted as if she had never seen me before. (Which made me wonder if I had even been processed as checked in) I watched the huge waiting room fill and empty twice before I was called back for my turn. Waiting for an appointment for an hour an a half is not acceptable....in any circumstance. I had an appointment which was scheduled in advance. Please respect my time. Im not sure why the medical field gets away with this crap. It's not an e.r. you people do this everyday and should know how to mange your time and your staff. The only redeeming quality was the back office staff. I saw two different techs, both were very professional and efficient and did a great job. I also liked that they did not make u wait for results and told you on site. As far as time management....get your act together!
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