I made reservations for my husband's birthday party in person in July and when I called to confirm the reservation two days before the event in August the hostess said they didn't have my reservation and quickly put me on hold to get the manager. Bruce, the manager, got on the phone and diffused the situation. I showed up on Friday, September 1st with my 10 guests and we had two bays side by side waiting for us. Celeste, our server, was lovely and handled all the separate tabs like a pro. All my guests had a great time and we loved the food! We will be back. Just make sure to make reservations!