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  • Do NOT use this company if you are ever in an accident or have fluids leaking from your vehicle. My Jeep broke down and I called AAA to have it towed. I told the driver what the problem was when he arrived; my fuel pump was spilling gas when the Jeep was running. There wasn't a problem when the vehicle was off. He said that to take it it had to be cleared by the Fire Dept, not a problem at all. Called them, had them come out. They took a look at it, turned it on, and said that it's not a danger; fuel was contained inside the tank, there were no leaks while the vehicle was off- we were good to go! The tow truck driver refused to take the vehicle. They repeated that the gas was not going to leak out and that they would gladly wait and watch it go on the flat bed in case they were mistaken, but they knew they weren't. Still he refused to take it. He asked if they could drain the tank and they explained that it would cause more of a hazard and that they are unable to do that. So, I called AAA to send them another driver and when the tow truck driver got on with dispatch he LIED to them, saying that he tried to put it on the bed and it was leaking. Because of this lie AAA refused to send another driver and I got stuck paying for a commercial service. The driver had every right to refuse to transport my vehicle if he didn't feel safe, but he had no right to lie about why he wouldn't take my vehicle.
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