We have always loved eating here. We met my parents here regularly to drop my daughter off so they could watch her. We just ate there last week and my mother was halfway through her fruit plate when she noticed 2 hairs on her fruit. They were definately not hers. We mentioned to the waitress about this. My mom asked for a to-go container with some new fruit as we were in a hurry. After 10 minutes we finally got the container. When my mom opened the container she found two more hairs. We told the waitress who just shook her head and returned to the kitchen. We had to get going so we went to pay and we told the cashier about what happened who just said oh ok. My dad said he wanted her meal taken off his bill as she didn't even get to finish her meal. They did take it off. After we left my mother called and spoke with the manager who didn't apologize, but said they were cutting up fresh fruit. We were not about to turn around to go back. I doubt we return, which is a shame. It may not have been as bad if the staff and managers would have apologized and rectified the situation.