We've been loyal Archi's customers for years. We dine or take-out twice a month. I have seen the prices go up...entrees that used to be $8.95 are now $10.95. I didn't mind it since it is our fave Thai restaurant in Las Vegas.
That being said, I am Yelping about my most recent experience. It was a take-out order. One of the dishes I ordered contains shrimp and since my son doesn't like shrimp, I asked it we can have extra egg instead. Guy who took my order said, "Sure, no problem." Did not say ANYTHING about it costing extra. When I picked my food up, I was not happy to see that I was charged $1.95 for extra egg. When I questioned it, his response was that they don't do substitutions and he should have clarified over the phone when I placed my order. Her offered to remake the entree without the extra egg. Really?? So it makes more sense to waste food instead of just taking off the $1.95??! And is it worth upsetting a long-time customer over $1.95??!
Guess we'll be looking for a new Thai restaurant.