Healthcare is supposed to a collaboration between health care professionals and the patient. This place has a philosophy that they know best and you need to be taught. I think they might be well intentioned but they are completely misguided. To them, a child is never sick. They always have a virus and everything will be fine. In fact, they will talk down to you if you raise any concern beyond that unless they agree with you. Its a very condescending way to treat people. This practice works wonderfully until something is actually wrong! We got this treatment from the office for 3 months until we finally switched doctors. Our concerns were brushed aside. There is nothing wrong we were told. Turns out, our daughter has asthma along with severe allergies that exacerbate the symptoms. How long would they have brushed us off? Months? Years? I am glad we decided to switch pediatricians when we did. I do not recommend this place at all.