Wait times are up to 3 hours but they will get you in for emergencies. The waiting room is comfortable and the staff pleasant. They have x-ray on site and several locations which is nice. My complaint besides the wait times is the inability to reach the appropriate party you need to assist you even if that person is already in the middle of working on, completing or has completed your request you will hold just to get someone answering the telephone who will not properly assist you and handle your call appropriately. This is a time consuming and frustrating medical practice to say the least.