The staff were always friendly, polite and helpful. Especially Andrea. Despite the poor reviews, I chose to try this location because it is in close proximity to work. Long story short, they bleached out two of my shirts by different manufacturers. They came packaged together and obviously faded out. The rest of the shirts in that order, which included the same shirt in a different color, came back just fine. The cashier said I could bring them back with a receipt and I would be reimbursed. I did just that but only received a voice message from the manager stating they followed proper care and were not responsible for the shirts. I simply chose to never return. TLDR Don't go here, eventually they'll ruin something