My husband, 5yr old son and I came in and after ordering we went to wash our hands. Employee cleaning the bathroom was wiping down the trash and turned around and wiped off the counter and everything else with the same rage. She had everything sprawled out on the floor, so we couldn't even walk in. Then the employee sweeping out in the lobby turned around, put the broom down and started grabbing our plates to bring them to us without washing her hands. Went to get a refund after seeing this and Alexis did give our money back but after that, the employee from the bathrooms, came out and started serving food and getting drinks, while taking off her gloves she just cleaned the bathroom with. VERY DISGUSTING. We drive a long way just to go to this location because its usually great but after this experience, we won't be coming back any time soon. Considering this is the flu season and just being that you handle food, you would think they would train there employees better.