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  • I took a friend of mine there for his birthday per his request. Neither of us had been to a TMG before. It took the waiter, Andy, about 5 minutes to take our drink order once seated. We also ordered a side of Onion Rings. They came out rather timely and were delicious. We each ordered our bison burgers and they came out in a timely manner, also very good. My problem was with our waiter. He not only lacked a friendly personality, but also a lack of customer service. We needed refills on our tea almost immediately after the burgers were brought out. We assumed he noticed that, so didn't verbally mention it. He walked by our table numerous times, glaring right at our empty glasses but never made a mention of bringing us a refill. I gave him the benefit of the doubt the first time, but it happened over and over. After nearly 15 minutes without a drink, and 1 bite away from finishing my burger, he finally decided to acknowledge the fact and asked us if we needed refills. We said YES, naturally and then it took another 5 minutes for him to bring those out. By this time we were done with this jerk. We were so frustrated at his lack of customer care, I just told him to bring the check. His tip reflected his poor service. I will never go back, and will not recommend Teds as long as they hire dolts like this. And to make things clear here. This was not some new waiter, still in training. In fact, he seemed rather knowledgeable, with a certain stern cockiness that was a turn-off almost immediately. But I always give wait staff a benefit of the doubt at first. But when it's glaringly evident we were singled out for his bad service, is when I have problems.
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