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  • Called myself trying a DIY (do it yourself) garage storage project. Before I got there I had it all planned out how easy it would be. That quickly changed when I got there and everyone had a different opinion on how it should be implemented. There was a GREAT associate who tried his best to help assist my husband and myself. Associate Chantz, though newly hired, showed great customer service. After about 30 mins we came to a decision on what lumbar we needed then asked if he could cut it into a million pieces. Though he knew he wasn't allowed to do project type cuts he went above and beyond and still did it. My husband wanted to make sure he didn't get in trouble for this because his manager seemed a little upset. Through it all Chantz remained courteous and helpful. He made sure in the end we had all that we needed and even offered off a few suggestions in the end. Best Lowes experience I've ever encountered!
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