If you're willing to pay for under seasoned seafood, tough lamb and small overpriced portions with a beautiful view, Portus 360 is for you!
I've been to these types of restaurants multiple times. I know that you're paying more for the service and the view than the actual food itself. So i came with very low standards knowing that the food wasn't going to be good.
With that being said, I received the seafood rice and there was no seasoning. I had to wave down one of the waiters to get salt and pepper that they had placed on an awkward separate table decently far from us (I didnt know if it was a self serve and the waiters never came around to check up on us). You should have seen the amount of salt and pepper that i had to put to make the plate okay-ish. My sister had the lamb and it was impossible to eat. The meat was so chewy and tough that I just gave up and didnt want it anymore.
Some restaurants redeem themselves with the service but it was not the case here. We were served the salted cod croquettes and the whole table thought it was overly salty. I've been to Portugal and I know salted cod, but this was veryyyyy salty, so much that our lips were so dry after eating it. We mentioned to the waitress and the first thing she said "oh that's how it's suppose to be"... okay..... I know but that's not how you're suppose to approach the situation. I wish she was more polite about it. To top it all of, towards the end of the meal the waiters were rushing us to finish and wanted to clear our the plates before we were even done. Instead of taking into consideration the feedback and learning from their mistakes they were so quick to give us attitude and brush us off. I've never experienced such disrespectful waiters in all of the hundreds of restaurants I've been to all over the world!
I understand that we were a big group of 20 people & it might have been overwhelming but that doesn't excuse the poor service and below average food. Out of 20 people, everyone had something negative to say about their food. When the WHOLE party isn't satisfied, you know it's not us being picky or trying to be an ass; it was just a horrible experience at Portus.
Gave it a two star for food, then minus one for the service.
TLTR: One of the worst experienced with food and service and price. I will never ever be returning and will surely never recommend it.