Tonight I took my wife and kids out for my sons birthday. It was our first time and probably our last. We saw the 6:40pm showing of the latest Thor movie. Sadly I missed a good portion due to an unorganized waitstaff and kitchen. We all ordered at the same time, minutes later, my wife receives someone else's food. I take it back... 20 minutes later two of the four entrees we ordered arrived. Another 10 minutes goes by and my wife finally get her meal and we are still short one. Another 10 minute goes by and my sons pizza still hasn't arrived. So I get up and ask for a manager. After speaking to him I'm told that my sons pizza was on its way out and that my meals are free of charge. So I walk back to the movie and wait another 10 minutes. Nothing! A different server comes to me during the movie to ask what was missing from our order. So I tell him and it came out 10 minutes later.
The service was garbage all night long and when I received my bill, nothing was taken care of as promised so I had to once again leave the movie and make sure my bill reflected what I was told. All in all, what could have been a good experience turned into a mess and headache for me while we attempted to celebrate a tenth birthday. The food needs work and the service is a joke. We will not be returning.