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| - Sorry but I have to knock it down a star. It's not about the product, it's about the customer service. When I first started coming here there was a lovely woman named Cheryl at the drive thru. She was always smiling and always said "good morning" in a happy, cheerful manner. She always had a kind word. Then she was gone.....and they had some younger folks working the window. There was a young man who was nice but he is seemingly gone now too. This week I went to get my usual iced coffe and I was feeling like a snack so I got some munchkins, just 1/2 dozen. I pulled up to the window and a young girl, who has waited on me before, handed me my coffee. I gave her my card and a minute later she handed me a small bag......like a small bag for french fries, and about three napkins. I asked for my card, she said it was in the napkins.....huh? Sure enough she had put the card and receipt in with the napkins. She never smiled, never said good morning, nothing. And, frankly, putting my card in with the napkins is unacceptable to me. Please hand me my card and my receipt separately. Another time when she was at the window I asked for extra napkins and she gave me a dirty look. Really? Where is Cheryl? Bring back Cheryl or at least someone who is pleasant and has good customer service skills.
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