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  • I knew the dress I wanted and went directly to this store to order it. The first two fittings were great. I had them at the store and was able to try the dress on with the veil. My third fitting however had to be scheduled at the seamstress' workshop across the street as they told me that they are really busy in the store and had to accommodate new customers. Each fitting my dress had to be altered slightly however when it came to my third fitting, I had asked them to take in more of the dress at the bust and to make my dress more fitted as I lost some weight. After I paid $850 flat fee, they told me that they would have to charge me for the additional alteration. After I sent them an email to let them know that it was unacceptable Rhonda said ok, they will alter it at no charge, thereby doing me some kind of favour. My dress cost me $6500 plus $100 for the sash, and $850 for alterations plus tax. Total approx $8,400. I expected better customer service for the amount I paid.
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