These people are friendly enough and I'm sure they'd be happy to sell or rent you something, but when you need to drop of a uhaul trailer they don't want, they simply won't take it. When I rented the trailer in Dallas, I was told I could drop off the trailer at any uhaul location, they even highlighted this location as the one closest to me. The Dallas office should have told me that any location but this one would take it back. Enjoy the cookies, but do your business with someone else,