I used to be a patient of Dr. Tong at Matlis Medical, but I had to move across the country. To preface, I'm a physician myself and the switch to a new family clinic made me realize how great Matlis Medical and its physicians were.
I started off as a walk-in patient. Even as his walk-in patient, I found Dr. Tong to be very thorough in his assessments and willing to send referrals when needed. The wait times rarely exceeded 15 minutes with him as well. Therefore, I decided to switch from my previous family physician to him. I have also seen Dr. Franklin before once when I needed something urgently - and she was great as well. I think I also started with him when he was newer to the practice so I could easily get same day appointments as well - which is crucial as my schedule is chaotic. Overall, no complaints whatsoever - great clinic and receptionists, great physicians with good bedside manners.