The sushi was good at a great price; however I waited for 25min for an order I put in to come out. When a server finally passed by I asked when it was coming out only to find that they didn't have any left but didn't feel the need to tell Me. This restaurant chain lacks customer service at every location. It seems disorganized and un-disciplined. The server isn't really even your server except to sit you down and grab the check. Rarely will they stop by to check on you or get a refill. If you come to a Teharu sushi make sure you have the time to wait. There's ALOT of waiting . . . .