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  • Somehow, my partner and I ended up at this location 45 minutes before the Women's World Cup game was about to start. That should have been a red flag to leave, but we were so hungry we decided to stick around. That was a mistake. We were seated after waiting about 15 minutes, and - although we weren't there for the game - we actually got a pretty decent seat to see the giant screens. Our waiter was quick to get our drinks ready, but after that instance it was like he disappeared. We were serviced by a Captain, whose name was Alex, and he was very friendly and helped us try sauces. Our waiter, on the other hand, took 25 minutes to refill our sodas - which was odd, considering we sat at the table right next to the soda fountains. He also only came over once to ask us how our food was. When we finally received our food, we realized my partner's fries had not shown up. We told three different employees, and it wasn't until the last employee we told that we finally got his fries - which was about 15 minutes after our food was served to us. I get that Bdubs gets busy - especially during sporting events - but the fact that my partner and I watched our waiter service other tables and NOT ours was incredibly insulting. Not to mention we were halfway through our meals before we finally received our french fries. My experiences here are always mediocre, but this by far was the worst. I plan to avoid this location, and try another location or just avoid BWW altogether.
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