I had to visit this cafe while in Toronto because there was a store everywhere. It was almost like the Starbucks in California.
They have an amazing Frozen Hot Chocolate!! I wish they had these cafes in California! The drink had the right amount of creaminess and chocolate richness. The ice did not water down the drink. I can't say much more but I will definitely be back when I return to Toronto!
The reason I'm only giving Second Cup a 4/5 stars is because the cashier (who was very nice) sold me on the Nutella cookie, but failed to give it to me. Really sad face. By the time I realized I hadn't got my cookie I was on my way out of town.
The store was clean and well displayed.