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| - This is my first yelp review. I've never had an experience bad enough for me to feel compelled to actually write about it.
My wife and I used to love Red Robin, and this one is really close to our house. We haven't been there for about a year, since young kids are not always conducive to a great dining experience. After tonight's visit, I feel like my four year-old could run this place better.
We arrived around 6:30 on a Wednesday night. Not exactly prime time. There were plenty of open tables and we were sat pretty much right away and assured our server would be "right with us." Twelve minute later, our server comes by for our drink order. We let her know we were ready to order our food too, and placed our food order. My wife got the Whisky River BBQ Chicken wrap, and I got the Tavern burger with mustard and pickles. We ordered a corn dog and a milk shake for my son, and chicken tenders with milk for my daughter. My wife also asked for some fries in advance (typical when we come here) to give the kids something to nibble on/distract them.
This is when the wait starts. We got our drinks a few minutes later, but our server told us something was preventing the shake from being ready (I'm not sure what the issue was). Still no fries. We wait some more, still nothing. Finally, after about 20 minutes, our server brings the fries out, and then our food arrives 30 seconds later. Lots of good those fries did. When she came by, the server said the shake was still not ready and the manager would be comping it.
Upon looking at my burger, I realized they did not include the mustard or pickles, so I waited another six minutes to flag down our server and let her know. A few minutes later, she brought the mustard and pickles. The burger was good, and my wife said her wrap was "fine."
Our daughter then projectile vomited all over my wife, which we think was from the milk being old. Hard to verify, but she isn't sick and was fine all night after we got home.
So my wife left with my daughter, and my son and I stayed behind to pay for the meal. The manager finally comes by with the shake, assuring me we would not be charged for it. This was pretty underwhelming, as it was a 99 cents children's milkshake. How hard it is to mix some ice cream and milk. I paid and left, vowing to never return to this location. Seriously, don't bother. There are plenty of great restaurants to go to around the mall. Pick ANY other place and you'll have a better experience.
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