Really had higher hopes for this retailer.
Frequently out of stock (especially sale items) and regular prices are a touch high. 'Club' prices are really nothing special. They will 'back order' things missing but this has taken them many days/weeks(!) to fulfill.
Staff range from ambivalent to rude. They seem to be poorly supported by management/head office and most ran out of steam years ago. There were a few good staff originally but they have since moved on.
Frustrating shopping experience almost every time I go there so I go elsewhere whenever possible.
Store has (had?) potential but need to get rid of the feet shufflers and think more about what customers need e.g. stock on-hand or acquired in no more than a few days.