Thank you so much for coming out today! My husband had pretty much an idea of what the problem was but couldn't get the part in time. Service guy was friendly, called to notify when he was in route, and came within his scheduled time. Appreciated the owner (?) checking on me late at night past closing hours to make sure we had either the unit fixed temporarily or was able to get an appt for the next day. Never want to go through an AC issue during a bad heatwave, and had a sick child to deal with . Thank you gentlemen for your prompt responding and timely service!