Rebecca, the saleswoman, was attentive and punctual, working her schedule around ours to visit and show us the samples. We received 3 quotes for our kitchen floor, and they agreed to beat the lowest quote. Rebecca stopped by last sunday with the final contract and told us her crew (Yuris and Chris) could come by same day and complete the job. The arrived at 3, moved the appliances. stripped the previously-glued floating floor, laid the new floor and finished everything except for one tiny piece, staying until 10pm. The following day, Yuris put the final piece in, and their junk crew cleared everything out before noon. The price was fair. The the floor looks great. I'm very happy with the job overall, and would recommend these guys to anyone.