I have come to Reddstone a handful of times over the last few years. I see the same trend-- Pretty good food, mediocre beer selection, and of course awesome patio chill atmosphere. When the patio finally opened back in April, it was a 3 hr dinner due to such horrible service. My boyfriend ended up emailing the management and never heard back. Such a great local joint, just wish they had more/improved help. However, I will be back bc of the patio, as long as I'm not in a hurry to be anywhere!