My girlfriend I decided to go to Towa for lunch recently. I had been here before and loved the sushi, but this time was not impressed at all. We ordered the avalanche roll and shrimp tempura roll. I did not realize how huge these rolls are. They are impossible to eat! The avalanche roll was literally an avalanche of unappetizing cream cheese and crab slop dumped over messy chunks of salmon loosely wrapped in rice. It looked disgusting. The shrimp tempura roll was also massive, mostly rice and impossibly to eat. I expressed to the waiter that we were not happy with the sushi and could not even see how we could eat it and he suggested I get a knife and fork. I told him in my experience a roll was usually a bite size and beautiful to look at. His response was that this is contemporary sushi and again would I like a knife and fork. I have worked in the service industry and what I would expect is to be offered something else from the menu and an apology for the presentation, even if this is how they think sushi should be served. I will never go back here, and in the long run that does affect a business. Really poor customer service and horrible sushi.