This location is sooooooooooo inconsistent. From the staff to the execution of orders. Today was the best and worse. I tried this new (well new to me) Orange Ginger smoothie and needless to say, well it was not the same. I'm not going to point fingers here but Veronica looked lost back there, dropped all of the ingredients to my first smoothie looking for what I assumed would be carrots to add to the smoothie but that's just an assumption. I used to love Tropical Smoothie but the inconsistency and new faces all the time is a bit annoying. Veronica did have good customer service and maybe she was a bit tired I don't know. Probably will stop going to tropics smoothie for a while and hope that things change.