I've gone to Yard House plenty of times (different locations), but this specific location I was not impressed by. I get the same thing almost every time I come, the orange chicken and when I received it this time, it was half the normal portion I always get. There were only 3 or 4 small little pieces of chicken on the plate and a scoop of rice. Where did the rest of my meal go, because I certainly didn't get it? They sat us out on the patio because that was the only seating they had available and it took forever to even get our waiter to come out to us. We were left with empty glasses constantly and food took quite a while to get.
Then after we left, we got to the car and my boyfriend realized that he had forgotten his sunglasses and hat on the table. He ran back to get them and every person that said that they would go check the table, ask our waiter if he saw them or get a manager for us, decided to go in the back and then go back to waiting on their tables. Nobody came to update us on if they had them or not for 15 minutes. Finally, he went back and started looking around himself until he found a manager. With all the staff that was standing around, someone could've helped him.