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  • We had been excited to go check it out. Disappointing. If you scroll to the Jessica V review...I completely agree. It is a good cafe on it's best days but no where near very good or great. To be fair I was only there once and have never had dinner there or gone at night etc. The staff attire is very casual (obviously a policy) but looks uninviting/unprofessional and, well, just way too casual for a food service. It's a nice place but the people working are not always food safe. I saw nobody wash hands even after blatantly sneezing into hands over an entire half hour visit. Serving food with long hair or long loose beards. Food prep guys in the back (owners?) wearing fuzzy sweaters/hoodies no aprons or gloves. Milk sat out and open on the counter the entire half hour we were there walked past many times by all staff even when no customers. $17 for one coffee a london fog and two admittedly pretty good muffins is tolerable but on the high end for such mediocre service. Based on a single half hour visit: Nobody will talk to you at all. Nobody asks how things are, nobody greets you or says good bye etc. No little things. We wondered about many things such as some kind of special tea they had and food selections but just couldn't get the attention of any of the six people that seemed to be either working or in the ownership group. It's not like we tried hard but we felt ignored. Couple this with the ultra casual look and it all comes off as poor service imo. The coffee in our order was handed to me half full "the pot ran empty, but we will top you up later". I had to go up myself later and wait in a short line to finally get the promised top up to compliment the bottom of the pot he just gave me *shrug*. My expectation would have been "sorry sir but we are brewing a fresh pot, have this on the house while you wait and we will get your fresh cup out in a moment". Just a suggestion. We are in Airdrie a lot. Maybe we'll try it again someday, but maybe not.
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