love. Love. LOVE.
How can you not fall in love with this store the moment you walk in is beyond me. It's like entering that magical fairy tale land your mind goes to every time I start to sing or sit down at my piano. And that's exactly what a music store should be. It should bring you to that creative center where the outside world doesn't exist.
First and foremost, the staff is extremely friendly, both on the phone and in person. I've spent I don't know how much of their time having them assist me in finding sheet music and they've always been a gem and even gone so far as to go google searches for me while I was there and give me some additional leads. It's just an awesome amazing experience.
They also never seem to mind me going in and gawking at instruments for hours on end. I always tell myself someday I am going to learn a new instrument, and going in there causes me to think of at least 10 I want to play... especially when I stare at the drums.
Go to Milano and experience what a music store is supposed to be.