My folks and I bought at the Cliffs years ago and have made it a tradition to reserve our time annually between Christmas and New Years. We have a two bedroom unit and I have relatively few complaints about the rooms themselves. I do, however, think it's time for them to take care of a few simple things.
1) New Cardio equipment: The equipment is run down and approaching the status of ghetto. The last four years I have gone to 24 hour fitness on Tropicana just to get a good morning of cardio because the elliptical, treadmills, and are pretty tore up. The nautilus weight equipment is decent but the rest needs replacement.
2) Wifi. There should be free wifi for ALL guests. Because this is our home location we were given a 1 week prepaid card good for two users. This is nice and all but when my wife, myself, and my father are there with our smartphones and laptops 2 free users isn't enough. Starbucks, LAX, and almost every restaurant where I live have free wifi.