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http://www.openvoc.eu/poi#funnyReviews
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  • I felt like they were trying to get more money out of me. My dog threw up when he walked in and they took him right back. He got bit by something and was getting swollen, which is why we went to the vet after I gave him 50mg benedryl. It was $345 for critical care less than five minutes after we walked in the door. I was glad they took him back right away. That was great. Clinical care was good. Less than 25 minutes later, the vet was trying to get me to agree to let them keep my dog there to monitor. I just paid $345 for iv fluids, benedryl and steroids, blood work and the exam. That had not been completed, and they already wanted more money. The vet seemed purposefully vague. I do clinical evaluations in hospitals for work. I expected an assessment and plan, which is standard medical practice. The vet was not giving it to me and was just pushing for him to stay. She was trying to get me to say yea to them keeping him and and I had to ask if it would cost more, was not stated, and she said yes but did not say how much. (Found out later would have been $298 more) I said I wanted to see my dog first before agreeing to anything. An hour later I saw him. He was very dehydrated, and the iv bag was not even halfway through. I said I wanted the iv bag completed since I already paid for it. They said it would take too long and agreed to give it subcutaneously. (So, I paid $345 for critical care including that iv and you won't finish it? But he was bad enough you wanted to keep him to monitor?) I clarified that it was an anaphylactic reaction, which the vet had been shying away from saying in her very vague statements earlier, which they said it probably was. I said that provided the steroids were working, which they clearly were, then the hypersensitive immune reaction, which is what allergic reactions are, was taken care of and he did not need to stay. My baby is home safe and sound. They did a great job with the clinical care, but I had to be pushy to get any questions answered and to get my dog home. They tried to get me to drop money while I was a nervous mom. I should not have had to feel pushy to say no to more observation fees when it was less than 25 minutes since our arrival and ivs were just started. I have decent medical awareness. If I didn't I am sure I would have paid that additional $298 plus observation fees (over the $345 initial fee) to make sure my dog was ok. Not cool.
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